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What is KM
What is KM
One of the difficulties with knowledge management has always been deciding exactly what it is, what it covers, why it is important and where the discourse boundaries lie. Here we gather definitions, views, pointers.
suggests KM is:
concerned with increasing
. There is a delicate balance to be maintained between explicit and tacit, between personal and community, between collecting assets and enabling flows, between looking inward and externally, between mining and capturing insights and building on shared experiences.
Early reference (pre Wiig)
Rickson, R. E. Knowledge Management in Industrial Society and Environment Quality. Human Organization, 35 (3), 1976: 239-251.
has an earlier collection from 1996
Murray and Barclay
have their say
, 2002 takes a turn
talks 2005 A
2nd generation KM
as seen by Dave Pollard KM metaphors in organizations -
is another approach The
has a dialog around this subject Visit "
What is KM?
" a web site that collects and evaluates KM definitions David Gurteen is
capturing answers in video
Dave Snowden sums up
What is special and what went wrong, November 2006
Often it is easier to start from what KM is not.
There is general agreement that KM is about more than technology alone, that it covers a wider field than intellectual capital, that personal knowledge is not the whole picture, that KM involves more than a suite of practices.
What is knowledge?
- Join the conversation and deepen your personal understanding
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